Knowledge and decision systems
Make scattered documents, data, and expertise usable—with answers people can trace to their sources.
Document search, source references, and shared knowledge.
CTO leadership and AI-native engineering
Base64 helps businesses make sound technical decisions and build useful software. Our AI-native engineering process is designed for faster delivery and stronger quality.
We’ve developed a software development lifecycle with AI built into planning, coding, review, testing and release. Rich and a trusted team of specialists direct the work.
Human direction at every step
Bring evidence and reasoning together. Make assumptions clear and keep people responsible for the decisions that matter.
Our own AI-native development lifecycle.
How we buildAI needs to work with your data, your systems, and the people using it. That takes careful design, integration, and testing.
Base64 covers the work from deciding what is worth building to getting it running. That includes the product, the AI, the interface, and the infrastructure—with people able to check answers and approve important actions.
Start with the businessStart with the work and the people doing it.
Use what you already haveBuild on the knowledge and tools you already have.
Keep people in controlMake answers traceable and approval points clear.
Our AI-native development lifecycle
We’ve developed an AI-native software development lifecycle to reduce repetitive work, shorten delivery cycles and keep quality checks close to the work.
Experienced engineers stay responsible for architecture, code quality and release decisions. AI helps the team move through the work; requirements, review and testing give each change a basis for approval.
Use AI-assisted research to turn the business need into a clear plan, with engineers checking the requirements and design.
What we checkClear scope and acceptance criteria
Use AI to support implementation and integration, with engineers reviewing the code and how it fits the wider system.
What we checkCode and integration review
Combine AI-assisted review with automated tests and engineering checks for behaviour, security and important failure paths.
What we checkTest results and AI evaluations
Release in manageable steps, review how the software behaves in use and use that feedback to plan the next improvements.
What we checkRelease checks and feedback
Expertise
From finding information in your documents to building software that works with your data and tools.
Make scattered documents, data, and expertise usable—with answers people can trace to their sources.
Document search, source references, and shared knowledge.
Connect AI to business tools so it can carry work forward, with clear permissions and approval points.
Tool integrations, permissions, and human approval.
Create natural interactions that connect conversations to useful actions and informed human handovers.
Voice interfaces, connected tools, and human handovers.
Help people explore structured data, calculations, and scenarios while preserving the underlying logic.
Data analysis, scenario modelling, and traceable calculations.
Bring interfaces, integrations, infrastructure, and delivery practices together into coherent software.
AI-native development, interfaces, integrations and infrastructure.
Working together
We give clear technical advice, build the software, and support the team doing the work.
We review your systems, understand the problem, and give you a clear recommendation. We explain the options, costs, and technical trade-offs.
For a second opinion or a practical plan.
We use our AI-native development process to design, build and test your software in manageable steps. We connect it to your systems and work with your team to get it into use.
For a new product, integration, or AI workflow.
We provide ongoing technical leadership. We help your team make decisions, review the engineering, and stay involved as the work is delivered.
For ongoing direction and hands-on support.
The people behind Base64
Rich leads the work and brings the right people together.
We bring together technical leadership and a trusted team of highly skilled specialists.
Our work covers AI strategy, product design, architecture, and hands-on development. We bring in the right people for each project, with Rich leading the technical direction.
You work directly with Rich throughout. He stays involved in the decisions and the detail of delivery, working closely with the team.
Get in touchRich co-founded ResponseTap, co-created MOJO-CX and contributes to Arrow Global’s AI work. These are their public updates, coverage and recognition.
Half-year results highlight AI across origination, underwriting and servicing, with investment in tools and governance.
Full-year results describe live AI systems and tools in development across investment work and operations.
Arrow Global’s CEO discusses the role of AI in its technology and investment approach.
Funding led by NPIF II – Praetura Equity Finance to support the next stage of growth.
MOJO-CX included among the North’s fastest-growing technology companies.
The acquisition brings the two call intelligence businesses together.
The company’s development, international expansion and the founders behind it.
Further US expansion, following its presence in Atlanta since 2014.
ResponseTap included in the Northern Tech Awards growth shortlist.
A commitment to contribute employee time and software to charity.
Included in the 2015 CRM Customer Service and Support report.
ResponseTap recognised in GP Bullhound’s fastest-growing technology company list.
Investment from Beringea and Eden Ventures to expand in the US and develop the product.
First venture funding for AdInsight, later renamed ResponseTap.
AdInsight included in the European technology company list.
AdInsight wins Innovation in Web Analytics and Optimisation in the 2010 awards.
Start a conversation
Tell us what your business is trying to achieve, where progress is getting stuck, and what you’re considering next.
Get in touchhello@base64.cloudManchester · London · Remote